"We have counted on Friedle Insurance to assist us with our complex insurance needs for the past 11 years. They have been an invaluable business partner navigating the changing times. We appreciate the professionalism and the detailed oriented approach of the Friedle Insurance team; that is always willing to go the extra mile to get the job done."
I have been with The Friedle Insurance Agency for over (let me think now) 25+ years. Even if it was proven to me that I could get lower rates elsewhere, I still would not consider changing agents. Dick is a one in a million guy and a vanishing breed...he's in it for your best interest, not his. I haven't had that many claims over the years, but when I have, I thank my lucky stars that I found the Friedle Insurance Agency. Further, I would be remiss if I did give Kelly, Friedle Agencies account manager, office manager., customer liaison, and public relations rep par excellent. She's thorough, prompt, always cheerful, and a downright pleasure to deal with. When you have a question, she usually has the answer. When she doesn't, she'll find the answer a call you back when promised. I have never had to follow up or call back wondering if there's an answer to my question(s)...never! She's more than a contact, she's become a friend. Typically, when someone needs to place a call the their insurance agent, the circumstances aren't good. Dick, and his right hand miracle worker Kelly soften the blow. There's simply none better, in my book!
We have been customers for a decade, and have always been happy with their service! They staff is friendly, knowledgeable and prompt at getting back to you. In the last year we have moved several times, Kelly was so helpful and quick when helping us update our insurance each time, and always making sure we were getting the best deal. We will continue to do business with them for years to come!
"We have been with the Friedle Agency since 1989, when we purchased a Renters Insurance from Dick. He made house calls back then. He sat down with us to explain everything concerning our new policy. We trusted Dick Friedle then, and over the years as we purchased property, automobiles, and started a business, we didn’t hesitate to contact either Dick Friedle or Kelly Patti of the Friedle Agency to help us with our insurance needs."
A relative recommended Friedle Agency to me many years and my family and I have been customers now for over 15 years. The customer service is wonderful. Every time I call I either speak with someone right away or receive a call back within 30 minutes. They are always checking for the best insurance options for us - which is wonderful so I don't have to contact other insurance companies for quotes. I know they are looking out for my family. Since we conduct all our business via phone and e-mail it is extremely accommodating to our busy schedules. I highly recommend Friedle Agency.
"My wife and I have been customers of Friedle Insurance Agency for 20 years. Richard, his wife and Kelly Jo have been nothing but professional and warm, friendly folks. They take the time to listen, address all of your questions and concerns and respond in a very timely manner. Their customer service is outstanding and I highly recommend them for your insurance needs. Thanks for the peace of mind over the years."
been a pleasure to work with. Kelly is very competent and responsive whenever I have contacted her. Friedle has been problem free every time. Highly recommended.
"I have been a client of the Friedle Insurance Agency for many years now. With their attention to detail and their professionalism this makes them one of the best agencies around. My agent Kelly Jo is one of the best in the business!! Whenever I have a question or concern she always has an answer for me. Whether, it is a question about my homeowner’s policy or my automobile policy. She always helps me resolve my issues. Kelly Jo is also a very pleasant person to speak with. With her upbeat attitude and her sense of humor she can always put you at ease. Recently, I had a chance to work with Mr. Friedle on purchasing a new policy. He was very informative and professional when discussing my new policy with me. His attention to detail and his insight about my future policy surpassed my expectations. It has been a pleasure to have Friedle Insurance Agency as our insurance provider. I would highly recommend anyone looking for a new insurance carrier to contact Friedle."
I have nothing but good things to say about the Friedle Insurance Agency. I've been using them for about 10 years for my insurance needs and they have always been responsive, accurate and professional. I would definitely recommend them.
"The Dick Friedle agency is all about treating their customer’s right! Always willing to go that extra mile to make things easier for me is the reason I have stayed with them for the past twelve years! They started out as agents.... And grew to become friends!"
I have worked with Friedle Insurance for about 15 years. Dick and the team are fantastic and always responsive. Any changes or adjustments are always made quickly and questions are answered right away. Thank you to a great team!